Privacy Policy

This Privacy Policy explains how Hotline Bling ("we", "us") handles information when you use https://hotlinebling.org.

Information We Collect

1. Account information — when you sign in with Google, we receive your name and email address.
2. Photos you upload — the image you provide so we can create your video, including the face or pet shown in it.
3. Generated videos — the clips we create for you and related details such as task status and creation time.
4. Usage data — pages visited, features used, credits spent and technical data such as browser type and device information, collected in part through Google Analytics cookies.
5. Payment data — the pack you bought and the order and payment status. Payments are handled by Stripe; we never see or store your card number.

How We Use Information

We use your information to create the videos you request, run your account, process payments and credits, prevent abuse and fraud, keep the service reliable, answer support requests and meet legal obligations. We use your uploaded photo only to generate the video you asked for. We do not sell your photos, videos or personal data.

Service Providers

To run Hotline Bling we rely on providers for hosting, file storage, AI video processing, payments (Stripe), sign-in (Google) and analytics (Google Analytics). They receive only the data needed to perform their service for us. AI processing means your photo is sent to an AI model provider to generate your video; the AI provider does not keep your photo.

Storage and Retention

• Uploaded photos are deleted automatically 30 days after upload.
• Generated videos stay in your account until you delete them or ask us to delete them.
• Account data is kept while you have an account. You can ask us to delete your photos, videos or your whole account earlier at any time by emailing support@hotlinebling.org.

Your Choices and Rights

You can request access to, correction of or deletion of your personal data, including your photos and videos, by emailing support@hotlinebling.org. Depending on where you live you may have additional rights, such as objecting to certain processing or requesting a copy of your data.

Children

Hotline Bling is not intended for children under 13 (or the minimum age required in your country). Do not upload photos of minors without the consent of a parent or guardian.

Cookies and Analytics

We use essential cookies to keep you signed in and Google Analytics cookies to understand how the site is used. You can control cookies through your browser settings.

Security

We use reasonable technical and organisational measures to protect your data, but no online service can guarantee complete security.

Changes

We may update this policy from time to time. The date at the top of this page shows when it was last changed.

Contact

Privacy questions or requests: support@hotlinebling.org.