Contact Hotline Bling
How to reach Hotline Bling for help with your video, credits, refunds or privacy requests.
Last updated: 2026-11-11
Need a hand with your Hotline Bling video, your credits or your account? Get in touch.
Email Support
Write to support@hotlinebling.org.
What to Include
To help us sort it out fast, tell us the email address you sign in with, what you were trying to do and what happened instead. A screenshot, the reference code shown on a failed video, or the time it happened helps a lot.
Common Requests
- Video problems — the result looks wrong, failed or won’t download. If a finished video has a problem, we refund the credits it used, in money, to your original payment method; if you’ve used only part of a pack, the unused credits are refunded in money too.
- Credits and billing — packs, orders and receipts. Failed renders already refund their credits automatically.
- Privacy — ask us to delete your photos, videos or your whole account. Photos are deleted automatically 30 days after upload anyway.
- Rights concerns — if you believe a video made with Hotline Bling uses your image without permission, email us the details and we will review it promptly.
Website: https://hotlinebling.org